Official product information
Check Your SodaSlim Batch
The lot and certificate references supplied to this desk, what the pack itself says about them, and which of the two phone numbers could reach a batch record.
Written and reviewed by the SodaSlim Editorial Desk · Last updated September 24, 2026
Quick answer
A lot reference and a certificate reference were supplied, and the pack describes both as draft labels rather than lab proof. No certificate of analysis document exists here, and no lot code or best-before date is visible on the wrap photograph — those are stamped on the base after filling. The label’s own line can ask about a batch; the order desk belongs to the payment processor and cannot.
The paperwork
What was supplied, and what the pack says about it
Two reference strings, no certificate document, and no code visible on the photograph of the wrap.
Two references arrived with this product’s material, and the pack that supplied them is candid about what they are.
SOD-26/SO-4524
SOD-4524-26-SO
None
Not visible
Not visible
None
The pack states it plainly and so will we: lot SOD-26/SO-4524 and certificate reference SOD-4524-26-SO are draft labels, not lab proof. No certificate of analysis document was supplied to this desk, so neither can be checked from here. The wrap photograph we were given shows no lot code and no best-before date either — those are normally stamped on the base of the bottle after filling.
So the position is two reference strings, neither checkable from here, and no document behind either. The wrap photograph supplied to this desk is a clear 1189×530 image of the whole label and carries no lot code, no best-before date and no revision code — which is normal rather than sinister, because those are stamped onto the base of the bottle after filling rather than printed on the wrap at the artwork stage.
What that means for a reader holding a bottle is better news than the paragraph above suggests: your bottle very probably has a code on it that this page does not. Turn it over. The code on your base is the real one, and it is the only string in this subject that ties a physical bottle to a manufacturing run.
Three different claims
A lot number, a certificate and a GMP mark: what each one is
Each proves something narrow, and none of the three proves the thing most readers assume it does.
Three different things get called “proof” on supplement packaging and they prove three different, narrow things. Separating them is most of the work of getting one, because knowing which document you are asking for is most of asking for it.
A lot number
A lot or batch number is a manufacturing address. It identifies one production run: one set of raw material deliveries, one blending record, one filling session, one date. It is the string a recall is issued against and the string a laboratory report is tied to.
What it proves, and what it does not
It proves your bottle came from an identifiable run, which is the precondition for every other check — without it nothing about your specific bottle can be established at all. It proves nothing about what is in the capsule. A lot number is an index entry, only as useful as the records behind it and somebody’s willingness to look them up.
A certificate of analysis
A laboratory report on a specific lot. A complete one states who tested, when, by what method, and what they found: identity of each declared ingredient, the amount of each, and screens for heavy metals, residual solvents and microbial contamination. It names the laboratory and it names the lot.
What it proves, and what it does not
It proves one batch was tested and what the results were. On this panel it would answer what the label cannot: whether the caffeine row really is 138 mg and whether the extract really is 45% EGCG. It does not prove that a different lot is the same, and it does not prove the product works — a certificate is a chemistry report, not a trial. It proves nothing at all if it is not tied to the code on your bottle, which is why a certificate reference with no document behind it is not evidence of anything.
A GMP mark
Good Manufacturing Practice is a process standard: cleanliness, equipment maintenance, staff training, traceability, and above all records.
What it proves, and what it does not
It proves a factory documents what it does, when a named body has audited it against a named standard on a stated date. It proves nothing about the formula: a GMP-compliant plant can cleanly and accurately fill a capsule with an ingredient a federal fact sheet describes with the word unknown. The mark on this bottle names no body, no scope and no date, so it does not establish even the narrow thing a GMP mark is for.
Who to call
Two phone numbers, two organisations, two different jobs
One number is printed on the label. The other belongs to the payment processor running the checkout. Only one of them could reach a batch record.
There are two phone numbers in the supplied material and they belong to different organisations. The label prints +1 (507) 448-8190 beside Gex Corporation LLP and [email protected]. The order line supplied to this desk is +1 (302) 200-3480, described in the pack as the BuyGoods default order desk — BuyGoods being the payment processor that runs the checkout, not the brand and not the manufacturer. Both numbers dial. Use the desk line for anything about an order, and the label line for anything about the capsule.
Ask who owns a number before you rely on it. A processor’s order desk can cancel a charge and chase a parcel. It cannot tell you which lot your bottle came from.
The label’s own line
Printed on the wrap beside the distributor: +1 (507) 448-8190 and [email protected]. This is the route for anything about the capsule rather than the transaction — the number to use to ask for the lot code on the bottle you were sent, to ask whether a certificate of analysis exists for that lot and request a copy, to ask which facility filled it, and to ask what form the raspberry ketone is in. It is also the only route on this product that could plausibly reach somebody with access to a batch record.
The order desk
The order line supplied to this desk is +1 (302) 200-3480. The checkout on the sales page is operated by BuyGoods, a payment processor. The order line supplied to this desk is BuyGoods’ default order desk, which is why it can cancel a charge and chase a parcel but cannot tell you which lot your bottle came from. That is a description of its job rather than a criticism of it. Use it for what it can actually do: cancelling or changing an order, chasing a parcel and a tracking number, and refunds inside the guarantee window.
The address, and what a PO box tells you
The label names a distributor, a phone number and an email address, which is more than many labels in this series carry. Note what the address is: a PO box, not a street. A PO box is a mail drop. It tells you where a letter goes and nothing about where the capsules were made, and no manufacturer is named anywhere on this packaging.
Written out, the distributor line reads: Distributed for: Gex Corporation LLP, PO Box 12730, Ogden, UT 84404. The office and returns addresses supplied to this desk are in New York while the distributor’s box is in Utah, which is worth knowing before you post anything: a return sent to the wrong one of those three will not be processed, and postage is paid by the buyer.
Six things
What to have in front of you before you call
In this order, because the bottle in your hand is the only primary document in the whole subject.
The bottle itself, turned over
Read the base before you dial. You are looking for a lot or batch code and a best-before date, usually stamped or etched rather than printed. Write down what is there character for character, including any slashes. If there is nothing on the base, say so on the call — that is itself an answer worth recording.
The safety seal, and its condition
The storage panel is unambiguous: “DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING.” Check it before anything else. If it was damaged on arrival that is a conversation with the order desk about a replacement, not a conversation about batch records.
The two reference strings from the supplied material
Lot SOD-26/SO-4524 and certificate SOD-4524-26-SO. Quote them as what they are — references the marketing material carried — and ask whether either matches anything in the company’s own records. The pack itself calls them draft labels rather than lab proof, so do not be surprised if the answer is no.
Your order details
The order ID, the email address you ordered with, the date, and the name on the card. The order desk cannot look anything up without at least the first two, and the guarantee window runs from the date of purchase rather than from the day the parcel arrived.
One written question, in one sentence
Ask for the lot number of the bottle shipped to you and a copy of the certificate of analysis for that lot. Ask it in writing to the label’s email address as well as on the phone: a written request creates a record, and the answer — including no answer — is the useful part.
What to do with whatever comes back
If a certificate arrives, check that the lot on the document matches the code on your bottle before you read the numbers; a certificate for another lot tells you nothing about yours. If nothing arrives, that is information too.
None of that is onerous and all of it takes one call. The reason to work in that order is that the bottle in your hand is the only primary document in the whole subject: the wrap photograph supplied to us shows an artwork file, while your base stamp records a real manufacturing run.
Storing it so the code stays readable
The label asks for one thing and it is easy to do: “Store this product in a cool, dry place below 30°C (86°F). KEEP OUT OF REACH OF CHILDREN. DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING.” Keep the bottle rather than decanting the capsules into something else, because the lot code, the best-before date and the caution panel all live on the bottle. A pill organiser with no label attached is a bottle whose batch can never be traced again.
And what none of this can establish
No pack price was supplied to us, so every price on this site reads “shown at checkout”. The figure you will be charged is printed on the sales page and that is the only place it is binding. It cannot establish a result either. Verifying a batch tells you what you were sent and where it came from; it says nothing about whether five ingredients do anything at these amounts, which no published trial of this formula has answered.
Questions
SodaSlim FAQ: batch check questions
What are the lot and certificate numbers?
The supplied pack gives lot SOD-26/SO-4524 and certificate reference SOD-4524-26-SO, and describes both, in its own words, as draft labels rather than lab proof. No certificate document was supplied, so neither can be checked from this desk.
Who do I call?
For an order: +1 (302) 200-3480, which the pack describes as the BuyGoods default order desk. BuyGoods is the payment processor that runs the checkout.
Is there a number for questions about the product?
Yes, and unusually for this series it is printed on the label itself: +1 (507) 448-8190, with [email protected], beside Gex Corporation LLP.
How should I store it?
The label says: cool and dry, below 30°C (86°F), out of reach of children, and do not use if the safety seal is damaged or missing.
References
Sources for this page
- Office of Dietary Supplements, National Institutes of Health. Dietary Supplements: What You Need to Know. ods.od.nih.gov. Accessed September 24, 2026.
- U.S. Food and Drug Administration. Dietary Supplements. www.fda.gov. Accessed September 24, 2026.
- National Center for Complementary and Integrative Health, NIH. 5 Tips: What Consumers Need To Know About Dietary Supplements. www.nccih.nih.gov. Accessed September 24, 2026.
- Office of Dietary Supplements, National Institutes of Health. Dietary Supplements for Weight Loss: Fact Sheet for Consumers. ods.od.nih.gov. Accessed September 24, 2026.
Next
Keep reading
The twelve seals, and the images we withheld
What each mark establishes, and what a certificate would have to say.
Read it →Who to contact, and for what
Two numbers, two organisations, and the addresses behind them.
Read it →The 60-day window
It runs from the date of purchase, not from your first capsule.
Read it →Check the bottle before you order more SodaSlim
Thirty hypromellose capsules a bottle, one capsule daily, thirty days a bottle. Five ingredients with five printed amounts, no proprietary blend, and three rows carrying a standardisation you can do arithmetic with. 138 mg of caffeine per capsule — count it against your day before you order. 60 days from purchase to change your mind. The label’s own support line is +1 (507) 448-8190.
Price shown at checkout · 60-day window from the date of purchase · ships from inside the US · the label’s own support line is +1 (302) 200-3480